shop - London

Terms & Conditions

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Welcome to The Les Misérables Shop


Welcome to the Les Misérables THE MUSICAL website. This website is owned and operated by Dewynters Ltd ("we/us"), a company registered in England under company number 197585 and whose registered address is Wellington House, 125 Strand, London WC2R 0AP. All users of this website are bound by these terms and conditions so please read these carefully before going on. Your use of this site and the information available on this site is subject to the terms and conditions set out below and by using this site you are acknowledging your consent to them. DEWYNTERS LTD, in its sole discretion, reserves the right to change these terms and conditions at any time without notice, although any changes will be posted here. By browsing the website you accept that you are bound by the current terms and conditions and notices and we therefore recommend that you check these each time you revisit the site.

The Les Misérables Shop is a registered trademark of DEWYNTERS LTD. All rights reserved.

If you do not agree with the terms, please do not use the website. If you have any questions regarding the terms and conditions, please visit our help section.

Contract Formation

When you place an order to purchase a product on our website, your order is an offer to purchase those products. We will then send you a confirmatory e-mail setting out the details of your order. A contract will only come into existence in respect of each of the products ordered when we send you an e-mail confirming that we have dispatched those products to you.


All prices shown on our website are inclusive of all applicable local taxes and duties for delivery to the UK.

We reserve the right to alter product prices on the website to reflect any increase in the cost of the products for reasons beyond our reasonable control, this may include (but is not limited to) pricing mistakes, tax or other duty increases.

Whilst we make every effort to ensure that all prices on our website are accurate and up to date sometimes errors do occur and the prices stated are incorrect. Where the correct price is lower than the one on our website we will only charge you the lower amount. If the correct price is in fact higher than the price on our website we will either: contact you and discuss the pricing error before we proceed with your order, or notify you of the error and cancel your order.

Prices online may differ from those in other stores.

Delivery & Shipping

Please see our delivery & shipping policy with regards to delivery of goods to you, cancellation, returns and shipping charges.


When you order an item the website will give you an indication of its availability. These indications and any dispatch times are estimates only and should not be relied upon as guaranteed. Due to the fast moving nature of our stock, all orders are subject to availability until they have been confirmed by us. We will not charge your card until the item is in stock and has been allocated to your order.

Availability of new and pre-ordered items:

New release dates are given subject to information received from our suppliers. We shall not be responsible if the new release is delayed, cancelled or the content or cover art is changed. Where a new release is cancelled we will cancel your order and immediately refund your card with any monies taken.

Availability of limited editions:

Please note that on occasions we may sell a number of limited edition products via our website, which by their very nature are limited in number. As such, availability is on a strictly first come first served basis. Whilst we will endeavour to fulfil your order, once our supplies are exhausted all outstanding orders will be cancelled and your card will be immediately refunded with any monies taken. We will not be responsible for compensating you for any other losses connected with the purchase of limited edition products.

Availability of products in limited supply:

Where products being sold by the Les Misérables Shop are in limited supply, we may restrict individual customer purchases to 1 unit. This is to ensure fair distribution to all our customers. Orders placed for more than 1 unit will be automatically cancelled.

Affected products will have a clear message informing you if they are subject to this restriction on their detail pages, and further information regarding products in short supply can be found on our help section.

Limitation of Liability

We do not exclude or restrict liability for death or personal injury resulting from our negligence.

We will only be liable for losses which are foreseeable to both you and to us as a consequence of us breaching these terms and caused by our own negligence. We will not be responsible for any commercial or business losses (including without limit loss of goodwill, profits, contracts, anticipated savings, data, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us at the time our contract was formed, or at the time you began using the website.

Nothing in these terms shall affect your statutory rights. If you have any doubts as to your statutory rights then you should contact your Local Citizens Advice Bureau or refer to the Office of Fair Trading website (

Third Party Sites

Our website includes links to external websites. These links are provided merely as a service to users of the site and inclusion in this site does not constitute an endorsement by or affiliation with the Les Misérables Shop. Any goods that you order from any website to which you link from this site are subject to any terms and conditions applicable to such website and we shall have no liability to you in respect of such sites or any goods or services you may obtain from them. These websites may collect data or solicit personal information from you. Those sites are not subject to our Privacy Policy. You should make sure you are happy with the terms and conditions and privacy policies on any such site before you use it.

Intellectual Property

All copyright and other intellectual property rights in any material contained on this website is either owned by us or has been licensed to us by the rights owners. The website contains trademarks, including the "Dewynters Ltd" name, the Dewynters Ltd logos and any related domain name addresses which belong to us or have been licensed to us by the trademark owner for use on the website. Use of these trademarks is forbidden unless prior written permission has been obtained from the owner of the trademark.

You may access any part of the site and download or copy material (by printing off individual pages on to paper) or download material onto disc for personal non-commercial use only. You may not, for instance, copy any product details, images or reviews for use in relation to any other website. The copyright in such material shall be retained by us or where the material has been licensed to us, by the rights owners of the material.

You may not remove any copyright, trademark or intellectual property notices contained in the original material from any material downloaded or copied from our website.


Save as expressly provided, these terms are not intended to confer any benefit on a third party under the provision of the Contracts (Rights of Third Parties) Act 1999. Any rights not expressly granted herein are reserved to us.

We reserve the right to decline to supply any individual or company. We reserve the right at any time to suspend or terminate your access to or use of the website. If any provision of these terms and conditions is found to be invalid by any Court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions which shall continue to have full force and effect.

We will not be liable to you in the event that we are prevented by circumstances beyond our control from delivering any product which you have ordered.

The failure by us to exercise any right or remedy under these terms and conditions shall not constitute a waiver of that right or remedy.

The following address should be used for all written correspondence - please note this address should not be used to return products:

Les Misérables Merchandise Returns,
Dewynters Ltd
Wellington House
125 Strand
London WC2R 0AP


These terms shall be construed and interpreted in accordance with the relevant United Kingdom law. The courts of the United Kingdom will have exclusive jurisdiction in relation to any claim, dispute or other matters arising from these terms, your use of the website or the supply of products by us.