‹ Back to ShopPrivacy Policy

At Dewynters Ltd, we respect your right to privacy and are committed to protecting the personal information that we ask you to supply to us. We will use the information we collect about you to process orders and to provide a better shopping experience.

We and our associated companies may use your personal information to inform you about the latest changes to the site and products or services that you may find of interest but if you prefer not to receive this you can tell us either by sending an e-mail message to customerservices@dewynters.com or by visiting your account details and changing your communication options. Go to your account.

What information do we ask for?

We will only collect personally identifiable information to the extent reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. In addition, we will take reasonable steps to ensure that third parties to whom we transfer any data will provide sufficient protection of that personal information.

How do we use the information?

When you place an order, we need to know your name, e-mail address and delivery address.

Your credit or debit card details will be obtained when you enter your card details to make your order. These are held on a secure server by The Allied Irish Bank who will be responsible for debiting the correct amount from your card. This allows your order to be processed and fulfilled and permits us to track your order status. We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order.

When you enter a competition or other promotional feature, we will ask for your name, address and e-mail address so we can administer the competition and notify winners. We monitor customer traffic patterns and site usage to help us develop the design and layout of the site. We may use your personal information for our internal marketing and demographic studies, so we can consistently improve our site to better meet our visitors’ needs. To enforce legal rights and the law, we may also disclose information to law enforcement agencies.

When you place an order or access your account information, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998 and relevant data protection legislation, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access.

Will DEWYNTERS LTD disclose the information it collects to outside parties?

No it will not. DEWYNTERS LTD does not supply your personal information to third parties.

DEWYNTERS LTD may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

From time to time DEWYNTERS LTD may employ third parties who may collect personal information on DEWYNTERS LTD’s behalf. In such cases, such third parties will be instructed by DEWYNTERS LTD to comply with the DEWYNTERS LTD Privacy Policy as set forth herein.

Review, correction or deletion of information from our records

If for any reason you are concerned that the personal information maintained by DEWYNTERS LTD is not correct, or it changes or if you no longer desire our service we will endeavour to provide a way to correct, update or remove the data you have provided us with. This can usually be done by contacting our Customer service team.

Cookies

DEWYNTERS LTD uses two types of cookies on the website: session cookies and persistent cookies.

Session cookies are only temporary and are erased when your browser leaves a website. This cookie enables the website to remember important details such as the contents of your basket and whether you have logged in.

Persistent cookies are stored on your hard drive until you erase them or they expire. We use persistent cookies for certain areas of the site, such as when you enter a competition or if you follow a link from one of our partner sites. They allow us to track how effective our partnerships and competitions are and help us to tailor our offer to our customers.

How to disable cookies:

Here is some information on how to disable cookies in some of the most popular browsers. If you use a browser which is not featured below you should be able to access information on how to disable cookies by going to the "Help" section of that browser.

Microsoft Internet Explorer v.6 - In your browser click on "Tools" then choose "Internet options". Click on the "Privacy" tab. On the privacy tab, click on the "Advanced" button. A window will pop open where you can modify the settings that your browser uses to handle cookies. Check the box next to "Override automatic cookie handling". This will activate the options below where you can manually change the cookie handling settings.

Microsoft Internet Explorer v.5 and v.5.5 - In your browser window click on "Tools" then choose "Internet options". Click the "Security" button. A window will pop up and then you should choose "Custom level". Scroll down the list of options until you find options under the "Cookies" heading. Here you can change the settings of how your browser should handle cookies.

Netscape Navigator v.4.75 - In the browser window, click "Edit" and choose "Preferences". A window will pop open where you can modify many of the browser settings. Click on the "Advanced" option to highlight it. The advanced option screen will appear on the right where you can modify the way the browser should handle cookies.

For as much information about cookies as you could reasonably expect to find in one place go to www.allaboutcookies.org.

Your consent

By using the site, you signify your assent to the DEWYNTERS LTD Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to our Privacy Policy. Any change to the policy will be published on this page so that you are always aware of it. Your continued use of the site will signify your acceptance of these changes.

Data Protection

Personal details provided to us through this website shall only be used in accordance with our Privacy Policy. Please read this carefully before going on. By providing your personal details to us you are consenting to their use in accordance with our Privacy Policy.

Submitting customer review information

You may submit reviews of products on this website but must make sure that the content of any submission you make is not illegal, defamatory, obscene, offensive and does not infringe any third party's intellectual property rights. Due to the large numbers of products, reviews and comments listed on our website it is not possible for us to always be aware of the content of each one, but we do reserve the right to remove and edit content if we become aware of anything which is defamatory or otherwise in breach of the submission policy set out in these terms.

In posting reviews or submitting other material you grant us a non-exclusive, royalty free, perpetual and irrevocable worldwide right (with the ability to sublicense) to use and reproduce such content on any media. Although we may use any name under which you submit your review, you waive any right to insist to be identified as the author and also waive any right to object to our treatment of your submission. If you submit anything which contravenes our submission policy, we may ask you to indemnify us against any losses we may suffer as a consequence. If you do become aware of any postings on our site which you believe to be defamatory or in breach of this submission policy, please let us know by contacting our Customer Services team and we will endeavour to remove any offending content as quickly as possible.

Last updated: 8th December 2008